The guy that came was well-informed and polite, which means a lot to me because I'm an elderly. He listened to my questions and answered them with no problem.

I have been happy with them so far, but I haven't had them for very long, so I'm not sure how it will work out long-term.

Some of the system does not seem to be operating completely as advertised. Some of the water is dripping from between the gutter and the wrap! It is also flowing beyond the gutter opening and falling to the ground. I was told that was only due to the initial waxiness and would be self correcting. IT HAS NOT ! (Also, the marketing did not disclose how Loud the gutters are with the water that actually flows down them. The sound seems to be mostly in the short curvature section. If only those sections were coated internally I believe there would be a significant noise reduction. Minor fix, big improvement, increased customer satisfaction. I don't need to know it's raining by sound from all four corners inside the house!)

I love our new gutter system, but I'm not sure many I could recommend could afford them, but I HAVE told people about them.

The draw is the lifetime guarantee.

so far we have not had a big rain event, but what we have had, they seemed to work fine.

Companies ask for feedback within weeks, call us in a year and see how we feel about the product.

It's a very good product but not everyone I know would be willing to pay for the high cost of the product

Costs are higher than expected, but the product does work well and provides value. Installation team was amazing. I only did not give it a 10 because of delays in scheduled installation, gutters initially left in front yard with no communication... unusual circumstances. Quality and performance are excellent, and we have no regrets about making this major investment in our home.

I am generally happy with the performance. It is a bit pricey, but other than that I think it's an effective system.